TRANSMITTAL LETTER FOR BOARD MEETING OF APRIL 7, 2016
COMMITTEE ON PROCUREMENT
Mr. David St. Pierre, Executive Director
Title
Report on advertisement of Request for Proposal 16-RFP-17 Information Technology Service Management (ITSM) Solution, estimated cost $28,000.00, Account 101-27000-612820, Requisition 1423959
Body
Dear Sir:
Request for Proposal (RFP) documents have been prepared for furnishing and delivering an electronic Information Technology Service Management (ITSM) Solution, at the request of the Information Technology Department. The contract begins June 2, 2016 and ends June 1, 2017.
The District requires an electronic software based information technology service management (ITSM). The ITSM solution must include: service management, asset management, change control management, service desk ticketing workflow and have advanced reporting and metrics capabilities.
The estimated cost for this RFP is $28,000.00.
A bid deposit is not required for this RFP.
Appendix A will not be included in this contract because the estimate is less than the minimum threshold established by Section 4 of the Affirmative Action Ordinance.
The tentative schedule for this contract is as follows:
Advertise April 13, 2016
Proposals Received April 29, 2016
Award June 2, 2016
Completion June 1, 2017
Funds are available in Account 101-27000-612820.
Requested, John H. Sudduth, Director of Information Technology, JHS
Respectfully Submitted, Darlene A. LoCascio, Director of Procurement and Materials Management